Effective Date: 2025/11/02
At Tong Peptide, we’re dedicated to delivering a seamless shopping experience—including fast, reliable order shipping. This Shipping Policy details our shipping practices and procedures to keep you informed every step of the way.
- All orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
- We offer multiple shipping options to fit your needs. Shipping costs are calculated at checkout based on your location and selected method.
- Available shipping carriers include USPS and DHL.
Estimated delivery times vary by shipping method and destination:
- Domestic Orders: 5–7 business days
- International Orders: 7–14 business days
Please note: Delivery times are estimates only and may be delayed by factors outside our control, such as customs processing.
Once your order ships, you’ll receive a confirmation email with tracking details. Use this information to monitor your order’s delivery status in real time.
To avoid delivery delays, please ensure your shipping address is accurate and complete at checkout.
- If you encounter order issues (e.g., delays, damages), contact us within 14 days of receiving your package.
- Our team will work quickly to resolve the problem and ensure your satisfaction.
We may update this Shipping Policy periodically. All changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly for the latest information.
